LET’S BUILD SOMETHING

GREAT TOGETHER

IT systems expert with
demonstrated excellence in team leadership with excellent communication skills.

ABOUT ME


Domain expertise in datacenter administration, Project Manager and Mobile Device Management (MDM). Excellent oral and written communication skills.

Project management
Disaster Recovery
Help Desk Management Experience
Mobile Device Management (MDM)
System Deployment
Quality Control
Change Management
Server Management
Process / Procedures
IT Management
Data Center Operations
Training / coaching
Performance Monitoring
Workload Scheduling

EXPERIENCE

2010-2012

2012-2016

2016-2016

System Administrator

Project Coordinator

Internal System Department

EDUCATION

Certification

Sheridan College

Humber College

ITIL , MCSA & Mobile Device Management (Air Watch)

Information Technology Support

Web & Graphics Development

TECHNICAL SKILLS


Project Management

Resource loading, Budgeting, Performance monitoring, Training and coaching

Data Center Management

Server provisioning, backup, recovery,
disaster recovery, operations

System Administration

User account management and administration,
performance monitoring, patch management

MDM

Deployment, Provisioning, profiling, compliance,
decommissioning, Inventory

Helpdesk Management

Training, SLA, Procedures / Process

Other

Quality Control, Change Management,
Process/Procedure Development

TECHNOLOGIES


System Administration

Active Directory, DNS, FTP, Group Policy, VPN, Fileservers, eSET, Data Protection Management (DPM), Microsoft Exchange, Office 365

Application Software

Adobe Suite, JIRA, MS Office (Word, Excel, PowerPoint, Access, Outlook, OneNote), Confluence, SharePoint

Data Center Management

vSphere, Data Protection Management (DPM)

Operating Systems

Windows (95/98/2000/ME/XP/Vista/7/8/10), Windows Server (2003, 2008, 2012), iOS

Project Management

Microsoft Project, Microsoft Visio

HOBBIES


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WHY ME


  • I will be flexible to accommodate your needs
  • I will take initiative to help wherever I am needed
  • I will work in an organized / orderly fashion
  • I will be open to learning new skills
  • Effectively Prioritize urgency of duties
  • Completion of tasks in timely manger
  • Maintain Attention to Detail
  • While Maintaining a professional and Pleasant demeanor
  • Written and Verbal
  • Ability to Diffuse Conflict
  • Ability to maintain composure in stressful situations

TESTIMONIALS


DROP IN NOTE


  • Email 1

    hello@shazshah.ca

  • Email 2

    sheerazmshah@gmail.com

  • Phone

    647-896-7574

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